Converso

Converso is an AI-powered helpdesk that simplifies customer support. It’s designed to make it easy for any business to use AI, helping to answer customer questions quickly and accurately, and freeing up human agents for more complex tasks.

Main Features:

• AI-Assisted Customer Support: Converso’s AI assistants handle first-line support efficiently.
• Handover to Human Agents: Complex queries can be transferred to human agents seamlessly.
• Multi-Channel Support: Use AI across various channels like webchat, WhatsApp, and SMS.

Important Use Cases:

• Instant Customer Responses: AI provides immediate answers from company information, increasing customer satisfaction.
• Lead Generation: AI assistants respond instantly to prospect questions, improving sales closure rates.
• Team Collaboration: A shared team inbox makes managing customer conversations easy and efficient.

Pricing and Free Trial:

• Early User Pricing: £27/month (excluding VAT) after a free 14-day trial.
• Includes WhatsApp, SMS, payments, 1 WhatsApp number, and 10 user accounts.
• Additional WhatsApp numbers at £15/month and users at £3/month each.